
Frequently Asked Questions
GeneralIs this Funko Pop authentic?
Yes. Surplus Hive is an Authorized Funko Retailer. That means Funko has approved us to sell their products, and every Pop we carry comes from Funko or its authorized distributors, never from unknown third-party sellers.
So every Pop is 100% authentic and officially licensed, exactly as Funko made it. No bootlegs, knockoffs or unofficial replicas.
ConditionWhat is the box condition?
We inspect every Pop and aim to ship in the best box condition unless otherwise noted in the listing. Any major damage or defects will be clearly called out before you buy.
ProtectionDoes this Pop come with a protector?
4-inch Pops ship in a protector with secure packaging designed for collectors. Larger or oversized items do not include protectors, but are packed with extra padding to protect the box in transit.
ShippingHow fast is shipping?
Orders usually ship within 1–2 business days. We pack with care to protect both the figure and the box, and we provide tracking as soon as your order goes out.